Case Studies: Fleischmann's Yeast
 

Focus Group Research

 

Objective
To gain qualitative information on consumers' attitudes toward baking in general and towards baking bread from scratch in particular.

Strategy

Working with Market Research Professionals, Inc., Delfino Marketing Communications created and presented four positioning concepts to four focus groups in each of three cities, representing, geographically, the Midwest, East and Northwest. Each focus group consisted of 10-12 women and men, aged 25 to 65, with varying degrees of baking and breadmaking experience. The focus groups were structured as follows:
Group 1 - Scratch Bakers
Group 2 - Mix Bakers
Group 3 - Non-Bakers (citing time as primary barrier to breadmaking)
Group 4 - Non-Bakers (citing lack of skill and/or equipment as primary barrier to breadmaking)

Results
The research not only uncovered key consumer attitudes toward baking and toward baking bread in particular, it helped build a body of knowledge about consumer response to product positioning. The results also led to the development and introduction of a new product line extension and guided marketing communications efforts for more than 2 years.